AL QORNI, Q.; SUTABRI, T. Analisis Manajemen Pelayanan Da’i Pemkot Palembang Pada SILTANUS Berbasis TI Menggunakan Framework ITIL V3. Journal of Information Technology Ampera, [S. l.], v. 5, n. 1, p. 1–11, 2024. Disponível em: https://www.journal-computing.org/index.php/journal-ita/article/view/511. Acesso em: 13 aug. 2026.